A. Review the processes and documentation
B. SCOM Technical Health Check
C. Health Check Summary Report
One of the fundamental challenges for any business is to keep its IT infrastructure secure from current and future security threats, which demands continuous monitoring and upgrading of its applications. However, it is equally imperative to create a comprehensive build book document to avoid reliance on a particular specialist. This documentation should contain complete information about the SCOM infrastructure design, management packs, and SQL databases to ensure smooth operations and effective troubleshooting.
Unlike other applications, SCOM requires a deep understanding of the product for efficient management. It is essential to assess the organization’s staff, their current knowledge, and capabilities to identify gaps and ensure they are equipped to handle the complexities of SCOM. This approach ensures the organization can effectively manage its IT infrastructure and optimize the performance of its monitoring environment.
A review of the monitoring process, documents, and health check help with the diligent technical analysis. Our health check evaluation report will also include a section on the staff’s current knowledge and capabilities within your organization. Skills are evaluated in the following categories