Siebel CRM (Customer Relationship Management) is a robust enterprise software solution developed by Oracle to help organizations effectively manage customer relationships across various touchpoints, including sales, marketing, and customer service.
Originally developed by Siebel Systems, the platform became a market leader in CRM before being acquired by Oracle in 2005. It is renowned for its scalability, flexibility, and ability to cater to the unique needs of large enterprises, making it an ideal choice for industries such as finance, telecommunications, and retail. Siebel CRM enables businesses to gain a 360-degree view of their customers by consolidating data from multiple channels, providing actionable insights, and enhancing customer engagement.
